Enjoy Shopping with Us
At TSB Living, we want our customers to enjoy shopping with us, so here is our commitment.
- Great Quality Products, Unbeatable Price Range, Exceptional Customer Centricity
- All our products come with return to base warranty
- Product/Service complaints to be satisfactorily resolved/attended to within 24 hours
- No nasty surprises, to be transparent, quality products at affordable prices.
- Products dispatched within 24 hours (business days) – Excluding assembled units
- GST invoice supplied to all customers along with courier/shipment tracking details (where applicable)
- Most of our products come flat packed and are provided with assembly instructions and necessary DIY kit to put them together.
Products
Assembly Offer
Assembly Offer
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Colour & Design
Colour & Design
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Information Error
Information Error
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Delivery & Shipping
Shipping Information
Shipping Information
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Warranty
Returns & Refunds
Returns & Refunds
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Damaged & Faulty Stock
Damaged & Faulty Stock
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Warranty Claims
Warranty Claims
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Change of Mind Requests
Change of Mind Requests
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General Terms
General Terms
We completely get it, we change our minds too! While we wish could, once an order is placed, we are unable to alter or cancel it at this time. We hope to have a cancellation window one day in the future.
Should the item(s) not work out, make sure to exchange for a preferred style or return for a refund. As a reminder, domestic return shipping is free.
Layby
Layby
We completely get it, we change our minds too! While we wish could, once an order is placed, we are unable to alter or cancel it at this time. We hope to have a cancellation window one day in the future.
Should the item(s) not work out, make sure to exchange for a preferred style or return for a refund. As a reminder, domestic return shipping is free.
Acceptance
Acceptance
We want to speak to you too! Contact us with any questions, concerns, or feedback. We will be sure to get back to you within 48 hours. However, please note that inquiries sent on Fridays will receive a reply the following Monday, but possibly sooner.