Shipping and Handling

  1. Delivery Timeframes:
  • For courier shipments, all products will be shipped out for delivery within 3-7 working days.
  • For large freight shipments, the delivery timeframe is set at 4-10 working days.
  • Please note that rural areas may experience slightly longer delivery times due to logistical constraints.
  • Certain products (such as DS, DS NA, DS BS) may have specific delivery timeframes, in most cases this will be noted in the description
  1. Delivery Specifications:
  • Our shipping service includes delivery by a single driver to the nearest drop-off point.
  • Regrettably, our drivers are unable to take products up a fleet of stairs and for apartments we can deliver to the reception/ it’s up to the driver’s discretion if they want to deliver it to your doorstep.
  • We do not offer two-person deliveries for any items.
  1. Contact Number Requirement:
  • To ensure a smooth delivery process, we kindly request that you provide a valid contact number during checkout. This will allow our delivery team to reach you for any delivery-related updates or inquiries.
  1. Pricing and Delivery to Rural Areas:
  • The prices provided in our shipping quotes are reflective of main cities only for large freight items.
  • For rural areas, additional fees may apply, and you will be notified via email should any extra charges be applicable.